1. Independent Platform and Scope
UniSync is an independent software platform. It is not officially affiliated with, endorsed by, or operated by BAU or any university unless explicitly stated in writing.
UniSync does not replace official university systems. Official university records, portals, and authorized staff remain the source of truth for academic and administrative decisions.
2. Eligibility and User Responsibility
By using UniSync, you represent and warrant that:
- You are legally permitted to use the service.
- You are authorized to access and submit the data you connect or synchronize.
- You remain responsible for your account security and credential handling.
- You are responsible for complying with university rules, portal terms, and applicable law.
3. Credential and Sync Authorization
If you provide university portal credentials or authorize synchronization, you do so voluntarily and represent that you own or are authorized to use the connected account.
You authorize UniSync to use provided credentials and session information only as reasonably necessary to access, synchronize, display, store, refresh, validate, troubleshoot, secure, and maintain supported academic information for your own account.
UniSync support will never ask you to send passwords through forms, email, chat, or public channels.
UniSync may pause, throttle, invalidate sessions, disable sync, restrict domains, or require relink where reasonably necessary or appropriate for security, reliability, portal changes, abuse prevention, legal compliance, maintenance, or service integrity.
4. Information We Collect
We may collect and process information such as:
- Account identifiers and authentication/session metadata.
- Academic-related information synchronized from your authorized university session.
- Technical, security, and diagnostic metadata.
- Support and feedback content you submit.
5. Operational Access and Review
UniSync and authorized operators/service providers may access, process, review, retain, restrict, delete, anonymize, aggregate, disclose, or use account, sync, diagnostic, support, technical, security, and academic-related information where reasonably necessary or appropriate for legitimate purposes.
These purposes may include:
- Operating and maintaining the service.
- Displaying synchronized data and preserving reliability.
- Debugging and product improvement.
- Security monitoring, abuse/fraud prevention, and incident investigation.
- Enforcing terms and protecting rights.
- Responding to support and user requests.
- Complying with law and legal process.
6. Academic Data Disclaimer
UniSync data may be inaccurate, stale, incomplete, delayed, duplicated, missing, parsed incorrectly, or inconsistent with official university records.
Possible causes include portal changes, network failures, authentication issues, parser limitations, cooldowns, queue delays, service failures, user credential issues, and provider-side incidents.
You must verify registration, exams, classes, grades, GPA, graduation, fees, academic status, and deadlines through official university systems or authorized staff.
To the maximum extent permitted by applicable law, UniSync is not responsible for academic loss, missed exams/classes, registration issues, GPA misunderstanding, or decisions based on displayed or synchronized data.
7. Beta and Experimental Service
During beta or early-access periods, UniSync may be unstable, incomplete, changed, limited, suspended, or discontinued.
Features and sync behavior may be added, removed, delayed, restricted, throttled, or modified without guarantee. Participation in beta is at your own risk.
8. Admin and Operator Access
Admin/operator access is limited to operational, security, debugging, support, abuse-prevention, legal, compliance, and service-integrity purposes.
Admin interfaces should avoid exposing full sensitive data by default where practical. Sensitive access may still occur where reasonably necessary for support, security, investigation, legal compliance, or service protection.
Access may be logged or audited where such controls are implemented. Company-grade RBAC and full support-role separation are future targets and not guaranteed unless explicitly implemented.
9. Support Data Restrictions
You must not submit passwords, credentials, national IDs, full phone numbers, cookies, tokens, raw logs, raw HTML/DOM, network dumps, or unredacted screenshots through support forms, email, chat, or public channels.
UniSync may redact, delete, restrict, or refuse unsafe support submissions. Support reports may be summarized, retained, restricted, deleted, or escalated internally for troubleshooting, security, and service improvement.
10. Data Retention, Deletion, and Backups
UniSync may retain data as long as reasonably necessary for service operation, security, legal compliance, abuse prevention, dispute resolution, backups, audits, enforcement, and service integrity.
UniSync may delete, anonymize, aggregate, archive, restrict, or preserve data where appropriate and legally permitted.
Deletion requests are subject to technical, security, legal, operational, backup, and fraud-prevention limitations. Deleted data may remain in backups/logs until retention cycles expire. Backup restores may temporarily reintroduce deleted data unless deletion reconciliation is later applied.
11. Third-Party Providers
UniSync may use third-party hosting, database, analytics, monitoring, email, form, issue-tracking, security, backup, cloud, CDN, DNS, authentication, and infrastructure providers.
Such providers may process data as needed to provide their services. UniSync is not responsible for provider-side outages, failures, policy changes, account suspensions, data-center incidents, API changes, or infrastructure issues outside UniSync's reasonable control.
12. Security and Incident Limitations
UniSync applies reasonable safeguards, but no website, server, extension, university integration, cloud provider, or transmission method is completely secure.
To the maximum extent permitted by applicable law, UniSync is not liable for unauthorized access, data loss, downtime, cyber incidents, third-party failures, user-device compromise, or university portal incidents except where liability cannot legally be excluded.
After suspected incidents, UniSync may investigate, restrict access, suspend features, revoke sessions, rotate keys, preserve records, delete data, notify users, or take other protective action where reasonably necessary or appropriate.
13. Policy Scope and Contact
This policy applies to UniSync website/dashboard access, account actions, synchronization features, extension-assisted workflows (where used), support intake, and related operational tooling.